It’s important for a few of us to be good at big, difficult negotiations with clients and vendors.
But many of our people face smaller, internal, and frequent negotiations, repeatedly with the same people! How the last negotiation ended substantially influences how the next one will go.
How can we get our people to maximize results while maintaining a sense of win-win?
Win-Win Negotiations
Purpose
Lumiere’s Win-Win Negotiations program is designed to greatly improve negotiations with clients, suppliers, and colleagues. It aims to proactively move the focus away from defensive, ‘tug-of-war’ strategies to creative, mutually beneficial agreements. The program is based on the latest findings of top international negotiators and researchers at the Harvard Negotiation Project.
Process & Content
Activities include presentation and discussion, small-group exercises, case studies, role-plays, and application to real-life negotiations. Topics include:
- Managing Relationship Issues
- Surfacing Needs and Wants on Both Sides
- Making Win-Win Offers
- Creating Rational Bridges on Differences
- Handling ‘Hard Ball’ Tactics
- Closing the Deal
Payoff / Benefits
Participants learn to increase their negotiation effectiveness and significantly improve their overall results. This includes:
- Financial and operational results
- Mutual satisfaction
- Expectations for the next negotiation
- Stress levels and personal confidence